As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.Followed by entering your First and Last name along with your email. We use specially designed algorithms to visit and crawl online dating platforms and mobile applications - one at a time - checking for active profiles attached to the spartner's information.
If an account exists, we will find it without-a-doubt.
Our search process typically lasts for only a few minutes.
For any complaints and enquiries you may contact us here.
Therefore, you may wish to consider only hiding your account (as explained in the previous question), just in case you decide you'd like to use it again at a later date.
To completely delete your account forever, login to the site and then go to Your Profile page.
If you want to protect your privacy online you might want to think about deleting your profiles from dating sites such as POF, Zoosk, Badoo and similar sites that require users to share personal information with strangers.
Below we've provided brief instructions to remove your information from major dating websites.
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Ipsos survey conducted from 17th-22nd December 2014, among a representative sample of 2000 persons aged 18-75 in the UK, which has been combined with the total population of this age group (Source Eurostat 2015).3% of interviewees claimed that they have ever been in a relationship with someone they claim to have met on Match.
Our unique search technology guarantees complete and accurate results.